To work on our existing website, what information do you need?

  • Your website address.
  • Your company's exact name and address (if it is not on your website).
  • Your Web hosting company's name and website address.
  • The access information (username and password) for the Web host (FTP) and for the database admin (typically cPanel). This information likely was sent to you by your Web hosting company when you signed up with them. I need this information so I can download any existing multimedia files, and then later make changes to your website.
  • The access information for the account administration tool and any databases.
  • The details of your shopping cart (website address, username, and password), if applicable.